Senior UI/UX Designer
Role
3 Months
Duration
Design, Development, QA, Product
Team
Tools
Figma, Principle, Jira
The problem
Accenture employs hundreds of thousands of people across more than 120 countries. At that scale, internal communication becomes a genuine design problem. Teams were relying on a mix of email chains, regional intranets, and shared drives that weren't connected to each other. There was no central place where an employee could find out what was happening across the business, locate a colleague with a specific area of expertise, or stay across announcements outside their immediate team.
The result was that a lot of valuable knowledge stayed local. People defaulted to the contacts they already had. Cross-practice collaboration, which is central to how Accenture operates, was harder than it needed to be..
The brief
Omobono was brought in to design a global community platform that could serve as a single hub for communication and connection. The platform needed to work for a highly varied workforce, across different regions, seniority levels, and ways of working, without becoming so complex that adoption would stall.
My role covered the full design process from initial concept through to a high-fidelity interactive prototype used to align stakeholders before development.The result was that a lot of valuable knowledge stayed local. People defaulted to the contacts they already had. Cross-practice collaboration, which is central to how Accenture operates, was harder than it needed to be.
What we designed
The core of the platform was a personalised dashboard that surfaced news, upcoming events, and relevant announcements based on each employee's practice area, region, and role. Rather than showing everything to everyone, the feed was structured around relevance. The idea was that an employee logging in first thing should immediately see things that actually matter to them, not a wall of company-wide updates they have to scroll past.
Beyond the feed, the platform included community spaces where teams could share documents, post updates, and keep project information accessible to the right people without relying on email. Employee profiles gave people a way to present their expertise and find others with complementary skills, which was particularly relevant for a consulting business where assembling the right team for a brief is part of everyday work.
The design had to feel light and navigable despite the amount of functionality sitting underneath it. The challenge was hierarchy: how do you give someone access to global, regional, and team-level content without making them feel like they're managing three different tools?
The outcome
The interactive prototype was used to walk stakeholders through the full experience and build consensus on the direction ahead of development. The platform gave Accenture a foundation for internal community that could scale with the business, bringing news, people, and documents into one place rather than leaving them scattered across systems that didn't talk to each other.